Problem Fix - Category Archive

WordPress Hack Becoming More Common – Symptoms and Solution

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We’ve been dealing with an uptick in hacked WordPress websites lately, and they all appear to have the same symptoms. If you’ve seen these symptoms, you have probably been hacked too, unfortunately. Luckily, we will outline not only how this particular hack works but also the steps you can take to resolve it. But fair warning: most of these steps … Read More

Redirect Method Greyed-Out – Really Simple SSL Solution

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I ran into a situation today where the “redirect method” dropdown option in Settings -> General for the Really Simple SSL plugin was greyed-out. Given that there’s always a red exclamation point there, I assumed that maybe they require you to read their warning first, but actually (and confusingly), it’s entirely unrelated.   Now, call me an idealist, but obviously it should … Read More

All Pages Have Home Page Content – WordPress Caching Issue

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While migrating a new client website over to our premium WordPress hosting this week, I ran into a problem that I don’t think I’ve ever seen before: every page that you would navigate to had the same content as the home page. What’s weird is that the URLs seemed to be correct, but the content was not. In our case, … Read More

Ongoing Elementor Vulnerability and Hack – Solution

Two of my client’s sites have recently been hit with the exact same website hack that I believe exploits a vulnerability found in versions 3.6.0 through 3.6.2. While the vulnerability has been fully described as a “remote code execution vulnerability,” I have not seen anyone describe any widespread attacks actually exploiting it. Until now! Well, friends, I am here to … Read More

Doesn’t Load Until I Scroll – Delayed JavaScript

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I solved a somewhat strange issue on a client’s WordPress website the other day. On their products page, none of the products would load until the visitor scrolled or otherwise interacted with the site. A “loading” icon showed up, but nothing would load until an action was taken. In this case, they were using the Essential Grid plugin on a … Read More

Can’t Connect to Facebook for Chromecast Ambient Mode – Solution

I’ve got a super simple post here for you today that has nothing to do with websites, really! But it’s useful, nonetheless. Update 05/12/2021: Google has removed the experimental Facebook for Chromecast ambient mode feature. Full details over at our other blog post. I recently had a problem for months where I couldn’t get Facebook albums to display in my … Read More

Autodiscover.xml Error Office 365 Solution – cPanel

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I ran into a very strange error the other day with one of my clients. You see, they had an external provider for their Microsoft Office 365 email hosting, and they were trying to take advantage of the “Autodiscover” functionality to automatically get their Outlook 2016 configured. Now, I’m not expert in email configuration or Office 365. I’ve helped clients … Read More

WordPress Site Keeps Going Down – Solutions

WordPress Site Keeps Going Down – Solutions So your WordPress website keeps going offline on a regular basis and you don’t know what to do. Never fear! We’ve seen it all. If your site is going down consistently, there is a cause and we’re going to find it. If your site goes down just once, take a look at our … Read More

Redirection Plugin Not Working for HTML Pages

Today I want to focus on a very simple problem that’s pretty easy to solve. This problem occurs when using the Redirection plugin for WordPress and attempting to redirect .html or .htm pages and having it not work. This could also apply to any instance of a static page ending in .php, .txt, .zip, or whatever else you might have. … Read More

Why Your .htaccess Redirects Never Work in WordPress

For years, I kept making simple .htaccess 301 redirects for old pages on my WordPress sites, and they never seemed to work! It was incredibly frustrating, especially since I would always test out my redirects with an .htaccess checker, and they would always pass. I kept thinking maybe I just didn’t have the required mastery of regular expressions, or possibly I was … Read More