It’s time to migrate your email hosting! We’re glad you’ve chosen to work with us.

There are a few things I’ll need to explain so that you can enjoy your email without interruption.

Before Migration

If you use Outlook, Thunderbird, or a similar program to store and send email on your local computer

In this case, all of your emails are stored locally, so it should be easy for us to make the switch! The only prep work we need to do is plan a time for the migration. You may want to double-check with everyone who uses email at your domain to make sure they do things the same way.

If you use Microsoft Office 365

As long as you plan to continue this service, we won’t actually be migrating anything so there is not need to make any arrangements.

If you use a webmail portal directly

If you access your email via a web portal directly with your host, then you’ll want to make sure to backup your emails before the change. Or, if they are not important to you, just save the ones that are and plan to delete the rest.

If you use the RoundCube portal (which is the type used by Berry Bros), you can following the instructions on this page under “Exporting Email Messages” to back up individual messages or to download multiple:


Planning the Migration

We’ll want to work with you to determine a time period when the switch will take place. There may be a timeframe of usually no more than 2-3 hours where emails could end up either at the old or new hosting, so usually we’ll want to do this in the evening during off-peak hours to minimize confusion.


After the Migration

After everything has switched over, you can log in to the new web portal to access your emails and even send emails. If you use a third-party email client, you’ll just need to add in the new settings.

Logging into the Web Portal

To log into the web portal, simply navigate here:

I recommend bookmarking that link. All you have to do is enter in your email address and the password we gave you for that email address and you can log in! It’s super easy.

Even if you use a third-party email client, this method will still work. It’s nice to have in your back pocket in case there’s an issue with your email client.

Configuring a local Email Client like Outlook or Thunderbird, or any POP3- or IMAP-enabled email client

Configuration varies for each client, but ultimately all you have to do is enter the appropriate settings. These settings can be found on this page:

I recommend doing a google search for your particular email client, for example “Outlook 2016 Email Setup Instructions”. Then just enter in the settings as seen at that link. Just search for your particular version.

*Note: no, I do not have specific instructions here for every email client. There are endless programs out there and each version is different. The settings are the same regardless, but follow the above instructions and do a Google search for a good tutorial for your version.

Here are links to tutorials for just a few common versions of Outlook:

Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010

Outlook 2007 (Just make sure to enter in the settings below in step 5, not the ones they use)

Mac Mail

Let us know if you have any trouble!

And just to make things easy, I have reproduced the appropriate settings below so that you don’t need to click that link if you don’t want to. Here they are:

Setup CloudMail Using POP3

Username: Your full email address
Password: Your email password
Incoming Mail Server:
Port: 110 (StartTLS) or 995 (With SSL)

Outgoing Mail Server:
Port: 587 (StartTLS)
Outgoing server requires authentication

Setup CloudMail Using IMAP

Username: Your full email address
Password: Your email password
Incoming Mail Server:
Port: 143 (StartTLS) or 993 (With SSL)

Outgoing Mail Server:
Port: 587 (StartTLS)
Outgoing server requires authentication



Exporting and Saving Contacts

If you use the web portal at Berry Bros site, this will apply to you. If you use Outlook, you can ignore this.